Welcome
About the Service Portal
System Overview
Dozer.ai is an intelligent situational-awareness platform designed to eliminate heavy equipment blind spots through edge computing and multi-camera depth sensing. Plan a layout for your machine in the interactive Camera Placement Tool, then proceed to the Installation Guide.
Stereoscopic Vision
Each camera unit houses two lenses that capture dual perspectives to deliver accurate 3D depth perception across a 120° field of view (FOV).
Edge Processing
An onboard base station processes visual feeds directly on the machine. It operates independently of external cloud services or company network infrastructure while supporting Wi-Fi and cellular links to stream live data.
Actionable Insights
Converts raw video into real-time safety alerts for the operator’s in-cab tablet, as well as production metrics for management dashboards.
Active Warning, Passive Control
The system does not intervene with vehicle controls. It provides audible hazard alerts to reinforce operator awareness without replacing standard visual checks and operator responsibility.
Installation Flexibility
Installers should aim for blind spot perimeter coverage using the fewest cameras possible. Given variations across equipment frames, provided guidelines outline recommended best practices to help technicians identify the best mounting locations for each asset.
Config tool
You can use our camera configurator to help visualize the placement on the specific platform.
Components
Depending on the configuration the system may use 2-4 cameras, mounts, magnets, zip ties and power cable length are also variable depending the type of equipment.
Base Station line drawing
base_station_wireframe.png
Dozer Cam stereoscopic unit drawing
dozer_cam_wireframe.png
In-cab tablet line drawing
tablet_wireframe.png
RAM tablet mount assembly drawing
tablet_mount_ram.png
Camera clamp/ball mount drawing
camera_mount.png
High-endurance SD card drawing
sd_card.png
Field connector assortment kit drawing
connector_kit.png
Main power cable assembly drawing
power_cable.png
Power cable extension drawing
power_cable_extension.png
FAKRA GMSL camera cable drawing
fakra_gmsl_cable.png
Power cable pigtail harness drawing
power_cable_pigtail.png
Round mounting magnets drawing
mounting_magnets.png
Magnet mount hex bolts drawing
magnet_mount_bolts.png
Fiducial reference target tag drawing
fiducial_tag.png
Additional Material
Techs should have some additional material to aid in the installation:
Pre-install pack list
0 / 6 packed
Installation & Setup Guidelines
Plan camera positions in the Camera Placement Tool before drilling, follow the 3D Install Manual step by step, and keep the wiring schematics PDF to hand for the harness. Once everything is mounted, proceed to System Bring Up.
Installation Notes
Because of the diverse configurations of equipment, mounting, layouts and placements cannot be specifically called out. Warnings, recommended order of installation and best practices will be highlighted here.
Warnings and important notes will be called out with a Bold Warning: and italics to explain the warning.
The installation of the Dozer Cam 1.0 system involves wiring for power, routing the wires safely and securely, mounting the cameras, mounting the base station and activation. These steps are outlined at a high level.
Note: Only skilled field mechanics and technicians with the proper background and specific training should handle installation.
Warning: Installation requires climbing on and around the vehicle. Use caution and wear proper PPE/safety gear when working on or around the equipment. A fall can result in serious injury or death.
Order of installation
Follow this order of installation as a guide to putting a Dozer Cam 1.0 system on a new piece of heavy equipment.
- 1Plan the location of devices
- 2Install and run wiring for power
- 3Install Base Station
- 4Install Cameras
- 5Run/route wiring of cameras to base station
- 6Aim Cameras
- 7Mount and install tablet
- 8Initialize and bring up system
- 9Do safety and validation checks, adjust cameras if necessary
Location planning
Choose locations for cameras, mounting surfaces should allow mostly unobstructed views directly in front of the camera. Some body of the vehicle can be in view. Articulating parts such as the boom/stick of an excavator, the blade of a bulldozer, or the bucket of a loader. Plot locations so that visibility is given. If it can be set back to avoid tree branches and other obstructions from hitting but not so far back that it cannot see the work areas around the vehicle.
Also, large front or rear ends can have some of the body in view as shown below.
In-cab display view showing detected workers and body tag
operator_alert_view.png
It is okay to set the camera back away from the edge of a vehicle body, the camera should detect people and objects as they approach or the vehicle approaches them before they reach the blind spot of a vehicle.
The system is designed to be removed from one piece of equipment to another. So there is very little need to be invasive through drilling, unless necessary.
Once initial planning of component locations has been determined, move to the wiring/cable layout.
Camera placement strategy can be virtually tested using our camera placement tool. You can virtually mount the cameras on a virtual machine to see the FOV of the camera when placed on the machine, this 3D virtual model will allow the installer to see how the camera placement and angle can be optimized based on its location and angle.
Basic recommendations for number of cameras per equipment type are as follows.
| Equipment Type | Number of Cameras Advised | |
|---|---|---|
| Forklift | 2 | Plan in tool |
| Bus | 2 | Plan in tool |
| Dump Truck | 2 | Plan in tool |
| Carry Deck Crane | 3 | Plan in tool |
| Skid Steer | 2 | Plan in tool |
| Excavator | 3 | Plan in tool |
| Dozer | 2 | Plan in tool |
| Front end loader | 3 | Plan in tool |
| Water truck | 2 | Plan in tool |
| Crane | 3 | Plan in tool |
| RT Crane | 4 | Plan in tool |
| Fuel Truck | 2 | Plan in tool |
| Water Tanker | 2 | Plan in tool |
| Grader | 3 | Plan in tool |
| Wheel loader | 3 | Plan in tool |
| Articulated dump | 3 | Plan in tool |
| Compactor | 2 | Plan in tool |
| Telehandler | 3 | Plan in tool |
Wiring/cable layout
Attach wiring for power from the battery B+ side. Connection varies depending on whether the disconnect switch is on the B+ (positive) or ground (negative) side. (see notes about disconnect switches)
Note: If disconnecting the system via the disconnect switch, wait for 2 minutes after shutdown to make sure the system has undergone the DEF purge cycle.
- Run power cable to the Base Station location.
- Attach the wiring for the ignition on signal. The least invasive way is to use a fuse tap on the fuse box. This wire will be run to the base station as well.
- Run wires from camera locations to the Base Station.
Diagram of power tap locations
Power_Tap_Diagram.png
Best practices for running wiring
- Run wires at the same location as factory wiring harnesses whenever possible. Maintain several inches from engine heat. Be mindful of turbochargers and exhaust generating higher than average heat. Use heat shielding wrap if necessary. Look at the OEM wiring in the same location. Does it have shielding? If so, it would be recommended to use heat shielding (reflective thermal shield, silicone fiberglass etc.).
- If crossing articulating areas on loaders, graders, dump trucks and others, run wires along similar paths as OEM hydraulic hoses or other wires. Most OEM routing pathways are ideal for Dozer system wiring.
- Excess cable should be bundled or looped carefully and then tucked away. There is space on the base station enclosure to tuck bundled wires so most bundling can be done near the base station.
- Zip ties should not be tied so tight that they may break wires, on articulating parts allow for strain relief by providing some slack.
- Magnetic mounts are used to secure the cables to the body, chassis or panels of the vehicle as needed. Make sure they are out of the way so as not to get pulled or ripped off the vehicle in the event of contact with a tree or other external interference.
Mount Base Station
The Dozer Cam 1.0 base station is an edge computational device, all processing is done within the device, it needs no cloud or external servers to function but it does require a wifi/cellular connection to connect with the system dashboard.
Location of the Base Station should be planned to minimize long cable/wiring routing. Base stations should be mounted on the cab side of an articulated vehicle. Ideal placement is on top of the ROPS section of the cab or somewhere adjacent.
All cables and wiring terminate at the Base Station, if there is any excess cabling, it can be coiled up and placed inside the enclosure.
Plug all cables into Base Station, cap unused connectors to keep the unused connectors free of dust and moisture, the unit itself is rated to resist dust and moisture.
Warning: The magnets used to mount the Base Station are extremely strong. Keep fingers clear of the mounting surface when placing the unit the risk of a serious pinch injury is high.
Mount Cameras
Cameras are either mounted with clamps or magnets via the supplied kit parts. Again, due to the diversity of designs on different systems, camera quantity and location may vary. To support the operator with maximum safety, the cameras should be placed to enhance what they can’t see. Safety still falls on the operator to manage the equipment. The system does not take the operator out of the equation, it simply enhances their surroundings and supports a safer operation and jobsite.
Camera placement should allow for access to the FAKRA GMSL cable (camera cable) to access the camera connector and route back to the base station.
3D Install Manual
The nine steps of the installation order as a 3D assembly booklet, for any machine we install on, with the standard camera placement from the Camera Placement Tool. Drag the model to turn it; tap a part to find it.
System Bring Up
- 1Associate the Base Station itself with an asset/vehiclePLACEHOLDER: (send to backend, somehow)
- 2Associate the cameras being installed with positions (front, rear, left, etc.) on an asset/vehiclePLACEHOLDER: (send to backend, somehow) — an app would be great for this piece
- 3Associate a tablet with the asset/vehiclePLACEHOLDER: (send to backend, somehow)
- 4Plug everything in (cameras/power, tablet)
- 5Run a test to ensure all camera views show up correctly on the tablet app. May require running for a few minutes on first install.
Interactive Camera Placement Tool
Plan camera and sensor positions on the actual machine before you climb up with a drill.
Camera placement strategy can be virtually tested using our camera placement tool. You can virtually mount the cameras on a virtual machine to see the FOV of the camera when placed on the machine, this 3D virtual model will allow the installer to see how the camera placement and angle can be optimized based on its location and angle.
Loading 3D view…
Drag to orbit · scroll to zoom · drag a camera to move it on the body · drag a person or vehicle to see if a camera catches them · drag the machine to articulate it.
Troubleshooting & FAQ
Work through the likely causes below. If a fix doesn't hold, contact technical support, file an RMA request, or check for firmware updates.
Troubleshooting
Diagnostic decision flow tree graphic (optional)
Connector inspection illustration
No camera feed at all
Likely cause: a loose or disconnected harness connector.
Fix: reseat the connector at both the controller and the camera pigtail, confirming it clicks fully home.
No camera feed, but the controller is powered
Likely cause: a blown fuse or tripped breaker on the camera circuit.
Fix: check the dedicated fuse/breaker and replace or reset it per spec.
One camera intermittent, others fine
Likely cause: a chafed or pinched cable.
Fix: inspect the full cable run for pinch points near moving parts (boom, blade, articulation joint, ripper) and replace damaged sections rather than taping over them.
All cameras intermittent together
Likely cause: low system voltage.
Fix: check battery/alternator output is within spec before assuming a hardware fault on any individual camera.
Feed present but frozen or lagging
Likely cause: a loose data connector, or a firmware issue.
Fix: reseat the data connector; if the problem persists, check the installed firmware version against the latest release on the Downloads page. Go to Downloads →
A blind spot appears that the plan didn't predict
Likely cause: the camera was mounted off the planned point, or its aim has drifted.
Fix: check the physical mount position and angle against the planned point, and confirm the bracket is fully torqued — aim can drift over time if hardware backs out.
The blind spot is specifically at the tail-swing or articulation zone
This is a known tight zone on excavators (tail swing) and wheel loaders/articulated trucks (the joint).
Fix: add a supplemental camera at the point flagged in that machine's install guide.
The feed shows a dirty or obstructed view
Likely cause: the lens is fouled by mud, dust, or debris.
Fix: clean the lens, and consider relocating the camera if the mounting point sits in a routine spray or mud path.
Coverage looked fine at install but shows red months later
Likely cause: vibration has shifted the mount over time.
Fix: re-torque the bracket, re-aim using the Camera Placement Tool as reference, and log the correction. Open Camera Placement Tool →
FAQ
Firmware & Software Downloads
The latest firmware, release notes, and update instructions.
Base Station OS / Perception Firmware
- Size
- —
- SHA-256
- —
Operator Tablet Application
- Size
- —
- SHA-256
- —
Release Notes & Changelog Archive
- Size
- —
- SHA-256
- —
Update instructions
Step-by-step firmware flashing diagram
Parts, RMA & Support
Ordering replacement hardware, processing a return, and reaching a person when the docs aren't enough. To send a part back, start an RMA request.
Hardware Replacement Ordering
PLACEHOLDER: (Form / Catalog Link)
Parts packaging guidelines graphic
RMA & Warranty Process
PLACEHOLDER: (Standard warranty duration, RMA procedure, return shipping criteria)
RMA return flow diagram
Opens a short form; ticketing intake not yet connected.
Support Dispatch Contact
- Phone
- PLACEHOLDER
- Hours
- PLACEHOLDER
Glossary of terms
The terms used across the System Overview and the Installation Guide.
- Dozer Cam 1.0
- The stereoscopic depth-sensing camera unit deployed around the equipment perimeter.
- Base Station
- An onboard edge computational unit that processes multi-camera visual data directly on the machine without cloud dependence.
- FAKRA GMSL
- Gigabit Multimedia Serial Link automotive-grade coaxial cables and keyed locking connectors used to transmit raw digital video from cameras to the Base Station. Referred to as a camera cable.
Diagrammatic callout of FAKRA connector locking tab
- Firmware & Software Downloads
- The repository of system software, operational binaries, and configuration assets deployed to the base station and tablet.